Frequently asked questions

What types of hair products do you offer?

We offer wigs, hair extensions, and bundles made from Indian, Brazilian, and Vietnamese hair.

How do I choose the right texture and length?

Our product descriptions include detailed information on texture and length to help you select the best match.

How do I choose the right texture and length?

Our product descriptions include detailed information on texture and length to help you select the best match.

Can I dye or style the hair products?

Yes, our hair products can be dyed and styled just like your natural hair.

What is the difference between lace wigs and closures?

Lace wigs provide a more natural look with a full lace cap, while closures are smaller pieces used to close off a hairstyle.

How do I care for my hair products?

Follow our care guide provided with each purchase to maintain the quality and longevity of your hair products.

Do you offer international shipping?

Yes, we ship our products worldwide. Shipping costs and delivery times vary based on location.

What is your return policy?

We accept returns on unused products within 30 days of purchase. Please refer to our return policy for more details

How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your shipment

Do you offer custom orders?

Yes, we can create custom hair products to meet your specific needs. Contact our customer service for more details.

How do I contact customer support?

You can reach our customer support team via email at info@crown-lux.com or through our website's contact form.